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What It Is, What It Does, What It Can Do

Knowledge Management, or KM, represents the next stage of evolution for the information technology industry. The information technology industry has matured to the point at which automation efforts now recognize that both people and technology aspects must be considered for successful automation efforts.

Knowledge Management is an approach that uses technology to enable management of knowledge and knowledge processes. To some extent, Knowledge Management is what we’ve always done before. Organizations must improve their infrastructures to cope with a complexity of challenges, and Knowledge Management addresses organizational know-how and know-why. A shift has occurred, however and leading-edge organizations now assume the burden of providing individuals the tools and methods for both personal and organizational development.


About The Expert>>


Tom Dale, of Dale & Associates and AppliedKM, the expert of Specialized Solutions’ highly successful and critically-acclaimed CompTIA CDIA+ Self-Study Program has packaged three years of Knowledge Management research, seminars and training into an exciting four-video tape series. Mr. Dale has been acknowledged as one of the industry’s 50 most influential people by KMWorld magazine (”50 Who Make A Difference”). His CompTIA CDIA+ series has been adopted by vendor and end-user organizations


 

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Program List

Knowledge Management--Tape1
Introduction
About this course
Characteristics of Successful Organizations
What is Knowledge?
Knowledge
Red Riding Hood
why tell stories?
what is management?
what is knowledge work?
two types of business problems


Knowledge Management--Tape2
what is Knowledge Management?
Taxonomies
Two Views Promulgated in the Literature
The Fifth Discipline
The Need for Knowledge Management
Return on Investment
Chief Learning Officer/Chief Knowledge Officer
KM Methods
Knowledge Management Technologies
What is Data?
Where is Data Stored?

Knowledge Management--Tape3
Data Warehouse
Data Warehouse Terms
Data Mart
Data Mining
Knowledge Discovery in Database
Benefits from Business Intelligence
Enterprise Information Portal
Content Management Technology
Image Management
Document Management
Records Management
Communications
How do People Learn?
Implementation
KM Audit
Technology Considerations

Knowledge Management--Tape4
Complex Adaptive Systems
Behaviors & Marketing KM within your Organization
Generation X
Records Management
How do we Need to Approach KM?
KM in a Nutshell
Bottom Line
Assess Context

 

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Call Us For Special Pricing at
1.800.942.1660

Knowledge Management Training

Our Knowledge Management Training #41000

4 Videotapes
e-Book Study Guide
Order Online


Call Us @ 1.800.942.1660











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