Our E-learning curriculum is specifically designed with the busy professional in mind. All of our programs are produced using advanced learning concepts that encompass learning techniques that are designed for adult learning. E- learning is very popular today for a very good reason – It Works! People everywhere are discovering that they can fulfill their learning objectives conveniently (at their own pace, on their own time) and affordably (online classes start at a fraction of the cost of traditional classroom training).
Our easy-to-use delivery format allows you to concentrate on the lesson at hand and not how to run the delivery software – saving you time and frustration. Our comprehensive course materials are delivered in an easy-to- understand format – allowing you to get the most out of your time online.
Our Outlook 2010 course provides students with the knowledge and skills that are needed to use the advanced software features, and integrate the Office programs with other software. When you pass the Outlook 2010 Exam 77-884, you achieve Microsoft Office User (MOS) status in Outlook 2010.
Microsoft Office Specialist MOS 2010 Requirements:
To earn the MOS credential, students must pass one (or more) of the individual Microsoft Office product exams listed below:
Exam 77-881 Using Microsoft Office Word 2010
Exam 77-885: Using Microsoft Office Access 2010
Exam 77-882: Using Microsoft Office Excel 2010
Exam 77-883: Using Microsoft Office PowerPoint 2010
Exam 77-884: Using Microsoft Office Outlook 2010
Exam 77-886: Using Microsoft SharePoint 2010
AUDIENCE PROFILE:
- All users of Outlook 2010
COURSE FEATURES:
- Instructor led training by the industry’s finest experts delivered via streaming video online or DVD
- Software demonstrations where the instructor shows you how to perform a task onscreen.
- Interactive multimedia presentations
- Easy to navigate controls
- Course bookmarking which allows you to resume training where you left off the last session.
- Hands-on activities and labs
- Free technology upgrades for one year
- Educational support
COURSE OUTLINE
Introduction
Course Overview
Setting Up Your E-Mail Account
Types of E-Mail Accounts
Section Review
Introducing The Outlook 2010 Interface
The Interface
Customizing The Interface
Keyboard Shortcuts
Section Review
Working with Outlook Mail Items
The Mail Module Interface
Creating Messages
Formatting
Sending, Receiving and Opening Messages
Viewing Conversations and Managing Message Attachments
Managing the Mail Module View
Keyboard Shortcuts
Section Review
Common Outlook Item Actions
Managing, Creating and Modifying Folders
Moving and Copying Items
Deleting Items and Printing Items
Finding and Searching for Items
Keyboard Shortcuts
Section Review
Working With Outlook Calendar Items
The Calendar Module Interface
Creating Calendar Items
Meetings
Configuring The Calendar Module View
Sharing Calendar Information
Managing Calendars
Keyboard Shortcuts
Section Review
Working With Contact Items
Creating Contact Items
Organizing Contact Items and Communicating with a Contact
Sending Contact Information and Contact View
Importing and Exporting Contacts
Keyboard Shortcuts
Section Review
Working with Outlook Task Items
Creating Task Items and Responding to Task Assignments
Updating Tasks and Removing Task Items
Configuring the Task Module View
Keyboard Shortcuts
Section Review
Organizing Outlook Items
Categorize Items and Using Conditional Formatting
Attaching Items, Shortcut Buttons and Using Notes
Section Review
Advanced Message Management
Moving Messages and Managing Junk Email
Managing Messages with Rules
Using Quick Steps
Viewing Recipient Information, People Pane and Search Folders
Message Settings and Delivery Options
Changing Read and Unread Options and Managing RSS Feeds
Other Messaging Options
Section Review
Managing Outlook Data Files
Setting Up Messaging Accounts
Configuring the Outlook Today View
Configuring Multiple Profiles, Email Accounts and Working Offline
Download Options for Slow Connections and Repairing a .pst File
Archiving and Cleanup Tools
Section Review
Security and Privacy
Securing and Privacy Settings
Section Review
Course Overview
To order contact Specialized Solutions at:
Specialized Solutions
Corporate Training Division
3727 Jonlen Drive
Cincinnati, OH 45227
Toll Free – 1-877-291-9797
Direct – 513-878-1116